Complete guide
How to order?
Ordering from Polish Craft & Artisanship is simple. Choose products from Polish artisans and producers across the United Kingdom, add them to your basket, select a convenient delivery date, and place your order online.
We take care of everything else - from preparing and carefully packing your products to delivering them safely to your door.
Table of contents
You can quickly jump to the section that interests you!
Table of contents
You can quickly jump to the section that interests you!
How to order?
Step-by-step instructions!
Step 1
Check Your Address
Enter your delivery address or postcode and our system will automatically check delivery availability and show all available delivery options.
Step 2
Choose Your Products
Browse our shop and discover products created by Polish artisans. Choose your favourites and add them to your basket in the quantities you need.
Step 3
Choose Your Delivery Date
Available delivery dates are always displayed during checkout. For larger orders, wedding cakes and catering, we may be able to arrange a custom delivery date.
Step 4
Place your Order
Once you have added your products to the basket, proceed to checkout, enter your delivery details and choose your preferred payment method. The minimum order value is £35 and delivery costs start from £4.50.
Step 5
Secure Payment
Pay online using the secure payment methods available in our shop. Once payment has been completed, your order will automatically be sent for processing.
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Order Confirmation
Once your order has been placed, you will receive an order confirmation by email. We will keep you updated with any important information regarding your order, delivery and tracking details.
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Receive Your Order
Your products will be carefully prepared, packed and delivered to your chosen address. Our goal is simple - to deliver every order in the same condition we would expect ourselves.
Step 1
Check Your Address
Enter your delivery address or postcode and our system will automatically check delivery availability and show all available delivery options.
Step 2
Choose Your Products
Browse our shop and discover products created by Polish artisans. Choose your favourites and add them to your basket in the quantities you need.
Step 4
Place your Order
Once you have added your products to the basket, proceed to checkout, enter your delivery details and choose your preferred payment method. The minimum order value is £35 and delivery costs start from £4.50.
Krok 6
Order Confirmation
Once your order has been placed, you will receive an order confirmation by email. We will keep you updated with any important information regarding your order, delivery and tracking details.
Check delivery availability for your address here:
Step 3
Choose Your Delivery Date
Available delivery dates are always displayed during checkout. For larger orders, wedding cakes and catering, we may be able to arrange a custom delivery date.
Step 5
Secure Payment
Pay online using the secure payment methods available in our shop. Once payment has been completed, your order will automatically be sent for processing.
Krok 7
Receive Your Order
Your products will be carefully prepared, packed and delivered to your chosen address. Our goal is simple - to deliver every order in the same condition we would expect ourselves.
Interactive
Our delivery map
The map below shows the areas where deliveries are carried out directly by our own drivers, as well as locations served by DPD and Royal Mail. We deliver across England, Scotland and Northern Ireland. Available delivery methods are displayed automatically during checkout, depending on your delivery address and the available logistics options.
For larger orders, we can also arrange a dedicated delivery anywhere in the United Kingdom on a chosen date and at an agreed time.
If you have any questions or are planning a larger order, please do not hesitate to get in touch.
- Direct delivery using our own transport
- Tracked courier delivery
- No delivery available in this area
Frequently Asked Questions (FAQ)
The minimum order value is £35. This helps us maintain high standards, ensure product freshness and provide a reliable delivery service across the United Kingdom.
Delivery costs depend on your location and chosen delivery method. Available delivery options and prices will be displayed automatically after entering your delivery address. The exact delivery cost will always be shown before you complete your order.
Simply enter your delivery address and postcode. Our system will check delivery availability for your location within seconds and display all available delivery options. It’s a quick and easy way to confirm that we can deliver to your address before you start shopping.
We accept secure online payments, including major debit and credit cards, as well as other payment methods available at checkout. All payments are processed through trusted and secure payment providers.
Yes. You can order products from multiple artisan producers and receive them as part of a single order. This allows you to discover products from different producers across the United Kingdom without the need to place multiple separate orders.
We accept secure online payments available at checkout, including debit and credit cards as well as other payment methods supported by our system. We do not accept cash payments on delivery or collection.
Once your order has been placed, you will receive an order confirmation by email and SMS. The confirmation contains the key details of your order and confirms that it has been successfully received and is being processed.
We will keep you updated throughout the order process via email and SMS. You will also receive delivery updates, including tracking information and, where available, the ability to track your delivery in real time on the day of delivery.
Yes. Most products are prepared in small batches, often specifically for customer orders. We work with artisan producers who focus on quality, traditional recipes and the freshness of every product.
Yes. For cakes, catering, special occasions and larger orders, we recommend getting in touch with us in advance. This allows us to plan production accordingly and ensure that every detail of your order is arranged to your requirements.
